Privacy Policy

Your Privacy Matters to Us

At RightTrack Glendora Landscaping, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our services or website, you agree to the practices described here.

Information We Collect

We collect information that helps us provide you with better landscaping services:

Contact Information

When you request a quote or schedule services, we collect your name, phone number, email address, and property address. We need this information to communicate with you and provide services at your location.

Service Information

We keep records of the services you've requested, your preferences, and notes about your property that help us deliver better service each time we visit.

Payment Information

If you pay by credit card, we process payments through secure third-party payment processors. We don't store your full credit card information on our systems.

Website Usage Data

When you visit our website, we automatically collect basic information like your IP address, browser type, and which pages you visit. This helps us improve our website and understand how people find us.

How We Use Your Information

We use the information we collect to:

• Schedule and provide landscaping services at your property
• Send you quotes, invoices, and service reminders
• Answer your questions and respond to your requests
• Improve our services based on your feedback
• Send you occasional updates about our services (you can opt out anytime)
• Comply with legal requirements and protect our business

We don't sell your personal information to anyone. We don't share it with third parties except as described in this policy.

How We Protect Your Information

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. This includes:

• Using secure servers and encrypted connections
• Limiting access to your information to employees who need it to serve you
• Training our staff on privacy and data security
• Regularly reviewing our security practices

While we do our best to protect your information, no method of transmission over the internet is 100% secure. We can't guarantee absolute security.

Sharing Your Information

We only share your information in these limited situations:

Service Providers

We work with trusted third-party companies that help us run our business, like payment processors and scheduling software. These companies are only allowed to use your information to provide services to us.

Legal Requirements

We may disclose your information if required by law, such as in response to a court order or government request.

Business Transfers

If our business is sold or merged with another company, your information may be transferred as part of that transaction.

Cookies and Tracking

Our website uses cookies, which are small files stored on your device. Cookies help us remember your preferences and understand how you use our website. Most browsers allow you to control cookies through their settings.

Your Rights and Choices

You have control over your information:

• You can ask to see what information we have about you
• You can request corrections to your information
• You can ask us to delete your information (subject to legal requirements)
• You can opt out of marketing emails by clicking the unsubscribe link
• You can disable cookies through your browser settings

To exercise these rights, contact us using the information below.

Children's Privacy

Our services are not directed to children under 13. We don't knowingly collect information from children. If you believe we've accidentally collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page. Significant changes will be communicated through our website or by email.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us: